Illustrative example
Stonewell Home: store induction, rebuilt for online
How we would get about 1,500 new starters a year across 90 stores ready for their first shift, in the languages their teams speak.
Introduction
This example imagines a national homewares retailer with 90 stores and high seasonal hiring.
The challenge
Every new starter attended a two-day classroom induction at head office. Places were limited, so many people started work before they had been inducted, and the cost of travel and trainer time kept rising.
What they need
They wanted to keep the best of the existing course, not start again, and to offer it in the languages their store teams speak.
How we would approach it
We would convert the two-day course into six short online modules that new starters complete before their first shift, followed by a half-day in-store session with a trained buddy and a manager checklist. The modules would use short videos filmed in a store, translated into two further languages with native-speaker review.
Areas of expertise
Converting existing training Blended learning Video Translation
