Legal
Privacy notice
How we collect, use and look after your personal information.
Last updated 3 October 2026
Nuvi Learn is a business name of Nimbu Global Pty Ltd (ABN 68 642 716 452). In this notice, “we”, “us” and “our” mean Nimbu Global Pty Ltd trading as Nuvi Learn. We design and build online courses for organisations in Australia, the United Kingdom and elsewhere. This notice explains what personal information we collect through nuvilearn.com and in the course of our work, how we use it and the choices you have.
We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth). Where we deal with people in the United Kingdom or the European Union, we also handle their information in line with the UK GDPR and the EU GDPR.
What we collect
When you send an enquiry through our website, we collect the details you enter: your name, organisation, email address, phone number if you give it, the services you are interested in, your learning platform and anything you tell us about your course.
When you apply for a role through our careers page, we collect your name, email address, phone number, location, the role you are applying for, a link to your work, your CV if you attach one, and anything you tell us about yourself. We use it only to consider your application and to contact you about it.
When you visit the website, our hosting and security systems record technical information such as your IP address, browser type, the pages you view and the time of your visit. We use Google Analytics to understand, in aggregate, how people use the site.
When we work with you on a project, we collect the contact details of the people we deal with, and we receive the training materials you share with us. Those materials sometimes contain personal information, such as names in existing course content or details of the people who will take the course. We use that information only to deliver the project, and on the terms agreed with you.
You do not have to give us your personal information, and you can ask about our services without giving your full name. We will need an email address to reply to you.
How we use it
- To reply to your enquiry and prepare a quote.
- To consider your application for a role and contact you about it.
- To plan, deliver and support the work you engage us for.
- To keep records of our dealings with you, including invoices.
- To keep the website secure and working well, and to understand how it is used.
- To meet our legal and tax obligations.
We do not sell your personal information, and we do not add enquiries to marketing lists. Your material and your learners’ information are never used to train public AI models.
For people in the United Kingdom and the European Union, we rely on these lawful bases: taking steps at your request before entering into a contract, performing a contract, our legitimate interests in running and securing our business, and complying with the law.
Who we share it with
We share personal information only with the service providers that help us run the business, and only as far as they need it. They include our website host, whose servers are in Sydney, SMTP2GO, which delivers email from our website, Microsoft 365, which we use for email and documents, and Google, which provides our website analytics. Some of these providers store or process information outside Australia, including in the United States and Europe. We choose providers that protect personal information to a standard comparable to Australian and UK law.
On a project, we may share information with the members of our team and the wider Nimbu Global group who are working on it, and with specialists such as voiceover artists or translators, all under confidentiality obligations. We may also disclose information where the law requires it.
How long we keep it
We keep enquiry details for as long as we need them to respond and to manage any work that follows. If an enquiry does not lead to work, we delete it within two years. We keep job applications for up to two years after the role is filled, or delete them sooner if you ask. We keep project and billing records for as long as tax and business law requires, generally five years in Australia, and then delete or de-identify them.
Keeping it secure
We keep personal information on secure, access-controlled systems. The website runs over an encrypted connection, is protected by a firewall and security monitoring, and is backed up. Access to enquiries and project files is limited to the people who need it. If a data breach is likely to cause serious harm, we will notify the people affected and the relevant regulator as the law requires.
Cookies
The website uses a small number of cookies. Some are needed for the site and its security to work. Google Analytics sets cookies that tell us how visitors use the site as a whole. You can block or delete cookies in your browser settings, and the site will still work.
Our sample lessons load fonts from Google Fonts, so Google receives your IP address when you open one.
Your choices and rights
You can ask to see the personal information we hold about you, and ask us to correct it. People in the United Kingdom and the European Union can also ask us to delete their information, restrict or object to how we use it, or receive a copy in a portable form. We will respond within 30 days.
To make a request or ask about this notice, send us a message through the enquiry form and mention that it is a privacy request. We will be in touch within 1 to 2 business days.
Complaints
If you are unhappy with how we have handled your information, please tell us first through the enquiry form and we will work to resolve it. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au. In the United Kingdom, you can complain to the Information Commissioner’s Office at ico.org.uk.
Changes to this notice
We may update this notice from time to time. The date at the top shows when it last changed.
